Terms of service

Last updated 2026-08-21

These terms govern your use of vibeplg, operated by «OWNER INPUT REQUIRED». By creating an account you agree to them.

The service

vibeplg is a hosted analytics and product-growth service. You install a script on a site or application you control, and we collect, store and present the resulting events to you.

We may change the service. If a change removes something you rely on, we will tell account holders before it takes effect.

Your account

You are responsible for what happens under your account and for keeping your credentials to yourself. Tell us promptly if you believe someone else has access.

You must be able to enter a contract in your jurisdiction, and you must not use the service if we are barred from providing it to you.

What you send us

You decide what your installation collects, and you are responsible for having the right to collect it: for giving your visitors the notice they are owed, for obtaining consent where your law requires it, and for not sending us data you should not be holding.

Do not send us special-category personal data — health, biometrics, political or religious affiliation and the rest — and do not send us payment card numbers, passwords or government identifiers. The service is not built to hold them.

You keep ownership of your data. We use it to run the service for you, and we do not sell it.

Acceptable use

No installing the SDK on sites you do not control. No attempting to identify individuals from another customer's data. No probing, load-testing or reverse-engineering the service without written permission — ask, and the answer is often yes.

We may suspend an account that is damaging the service for others, and we will tell you why.

Payment

Plans, prices and billing intervals are on the pricing page and are what you are charged. Fees are billed in advance and are not automatically pro-rated for partial periods.

You can cancel at any time from the billing page; the plan runs to the end of the period you have paid for and does not renew. We may change prices with notice to account holders, never retroactively for a period already paid.

Availability and liability

The service is provided as it is. We do not promise it will be uninterrupted or error-free, and we do not offer a contractual uptime commitment on the plans currently listed.

To the extent the law allows, our total liability for any claim relating to the service is limited to the fees you paid us in the twelve months before it arose, and we are not liable for indirect or consequential loss, including lost profit or lost data.

Ending it

You can stop using the service and delete your account at any time. We may end an account for a serious or repeated breach of these terms, with notice unless the law prevents it.

On termination we delete your data on the schedule in the privacy policy.

Governing law

These terms are governed by the laws of «OWNER INPUT REQUIRED», and the courts there have exclusive jurisdiction.

Changes to these terms

When these terms change materially we will date this page and notify account holders. Continuing to use the service after that is acceptance.